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General Terms and Conditions

Last updated: 20 February 2026

Part I — Website and Platform Terms

1. Scope and Acceptance

By accessing this website and its associated interfaces and services, you accept the following terms and conditions. If you do not agree to these terms, you are not permitted to use our services.

2. Contracting Party

The operator of this website and your contractual partner is Angelreisen UG (haftungsbeschränkt).

In the area of holiday accommodation and boat rentals, Angelreisen UG (haftungsbeschränkt) acts as a tour operator. For flight bookings, ferry connections and organised group trips, Angelreisen UG (haftungsbeschränkt) acts exclusively as an agent on behalf of and for the account of the respective service provider. The relevant service provider will be communicated to you by name at the time of booking.

3. Protection of Database and Intellectual Property

All compilations of accommodation, boats, prices, availability and related content contained on this website (the "Database") are protected by:

  • Directive 96/9/EC of the European Parliament (Database Directive)
  • The Norwegian Act on Copyright in Creative Works (Åndsverkloven)
  • Other applicable international protection agreements

The creation of this Database is based on substantial investment in the compilation, verification and preparation of the data. We assert the sui generis rights to which we are entitled.

4. Permitted Use

Permitted uses include:

  • Accessing the website using standard commercial web browsers
  • Making bookings for private, non-commercial purposes
  • Sharing individual listings via the features provided for this purpose
  • Indexing publicly accessible content by search engines within the bounds of robots.txt
  • Use of publicly accessible content for non-commercial research purposes, provided that no copyrighted content or personal data is processed outside legal permissions and the rights of third parties are respected

5. Prohibited Use

The following are expressly prohibited:

  • Automated reading or scraping of the website or interfaces using scripts, bots or similar tools for commercial purposes
  • Downloading or extracting substantial parts of the Database for any purpose other than personal viewing
  • Republishing our content on competing platforms, price-comparison portals or aggregators
  • Systematic monitoring of prices or availability for competitive analysis purposes
  • Circumventing or disabling technical protection measures such as access restrictions or request limits
  • Commercial use of our interfaces without prior written consent
  • Creating competing listings or derived datasets based on our data
  • Analysing or replicating our data structures, business logic or interface architecture for competitive purposes

6. Technical Protection Measures

To protect our platform, we employ access restrictions, request limits and monitoring measures. Any attempt to circumvent these measures constitutes a breach of these terms and may result in criminal consequences.

7. Consequences of Violations

In the event of violations, we reserve the right to:

  • Block access immediately
  • Assert claims for injunctive relief and damages
  • Seek interim court orders
  • Claim reimbursement of all legal enforcement costs

8. Reporting Violations

If you become aware of any unauthorised use of our data or interfaces, please notify us at: info@angeln-reisen.com

Part II — Travel and Booking Terms

9. Formation of Contract

The presentation of accommodation, boats and prices on our website does not constitute a legally binding offer, but rather a non-binding invitation to the customer to submit a booking offer (invitatio ad offerendum). Prices and availability may change at any time.

By submitting a booking request via our website, the customer makes a binding offer to conclude a travel contract. This offer also applies to all co-travellers named in the booking; the lead booker is liable for their contractual obligations, provided that they have assumed this responsibility by means of a separate declaration at the time of booking.

The contract is only concluded when we transmit an express booking confirmation to the customer on a durable medium (e.g. by e-mail). Until that point, we are free to accept or decline; no right to acceptance exists.

If the content of our confirmation deviates from the original booking request, this constitutes a new offer from us, to which we are bound for ten days. The contract is then concluded when the customer accepts the amended offer within that period — either expressly or by payment of the deposit.

9a. Pre-Contractual Information for Package Travel

For package travel bookings, the customer receives the legally required information sheet pursuant to § 651d BGB in conjunction with Annex 11 EGBGB on a durable medium before submitting their booking declaration.

10. No Right of Withdrawal

Pursuant to §§ 312(7) and 312g(2) sentence 1 no. 9 of the German Civil Code (BGB), there is no right of withdrawal for package travel contracts under § 651a BGB or for contracts for individual services concluded at a distance. Only the statutory rights of withdrawal and termination apply, in particular the right of withdrawal under § 651h BGB (see clause 14).

11. Scope of Services

The type and scope of the services contractually owed are determined by the service description of the respective listing on our website and the corresponding information in the booking confirmation.

Subsequent deviations from individual service characteristics agreed in the contract are permitted prior to departure, provided they are insignificant, do not alter the overall character of the trip and have not been brought about by us in bad faith. You will be notified of any such changes promptly on a durable medium.

In the event of a significant change to essential service characteristics, you are entitled, within a reasonable period set by us, to accept the change, withdraw from the contract free of charge, or — if offered — request participation in an alternative trip. If you allow the period to elapse without response, the change is deemed accepted.

12. Price Changes After Contract Conclusion

We reserve the right to adjust the confirmed travel price in the event of a subsequent increase in transport costs, taxes, charges (e.g. port or airport fees) or changes in relevant exchange rates. Such an adjustment is only effective if you are notified in a clear and understandable manner no later than 20 days before departure. We pass on cost reductions to you in equal measure.

If a price increase exceeds 8 % of the travel price, you are entitled to withdraw from the contract at no cost or — where available — to request participation in an equivalent trip. This right must be exercised without undue delay following our notification.

13. Payment

Customer funds for package travel are protected against insolvency through R+V Allgemeine Versicherung AG, Raiffeisenplatz 1, 65189 Wiesbaden. The relevant insurance certificate will be provided to you together with the booking confirmation.

Upon receipt of the booking confirmation and the insurance certificate, a deposit of 20 % of the travel price is due within 7 days. The balance is due in full no later than 42 days before departure. For bookings received less than 42 days before departure, the full travel price is due immediately.

If payment is not made despite a reminder and a reasonable grace period, we are entitled to withdraw from the contract and charge cancellation fees in accordance with clause 14.

On handover of the holiday accommodation or boat, the service provider may require a reasonable security deposit for incidental costs and potential damages. The amount is set out in the listing description and the booking confirmation. Security deposits are covered through R+V Allgemeine Versicherung AG.

14. Withdrawal by the Customer

The customer may withdraw from the contract at any time before departure. We recommend declaring the withdrawal in text form (e.g. by e-mail). In the event of withdrawal, we lose the right to the agreed travel price but may claim reasonable compensation, unless the withdrawal is attributable to us or unavoidable, extraordinary circumstances have arisen at the destination that materially affect the conduct of the trip.

The following flat-rate compensation applies, calculated according to the time of receipt of the withdrawal declaration:

Accommodation and boats:

  • Up to and including the 42nd day before departure: 20 % of the travel price
  • From the 41st to the 15th day before departure: 80 % of the travel price
  • From the 14th day before departure or in the event of no-show: 90 % of the travel price

Flights, ferries and rental vehicles:

  • Cancellation fees charged by the respective carrier will apply, plus a handling fee of €50.00 per transaction.

Partial cancellation: If individual participants within a booking cancel, non-divisible services (e.g. accommodation, boat) will be charged at 100 % of the proportionate price, as their costs arise regardless of the number of participants.

The customer is free to demonstrate that we have suffered a lesser loss or no loss at all. We likewise reserve the right to claim a higher, specifically quantified compensation if the actual costs exceed the flat rate.

15. Rebooking

There is no legal right to subsequent rebooking. Where a change to the travel date, destination, accommodation or mode of transport is possible, costs equivalent to the cancellation flat rates applicable at the time of rebooking will generally apply. A handling fee of €50.00 will be charged for minor adjustments. This does not apply where the rebooking was caused by inadequate pre-contractual information on our part.

16. Substitute Participants

Pursuant to § 651e BGB, you may request on a durable medium that a third party takes your place under the travel contract. The incoming third party and the original customer are jointly and severally liable for the travel price and any additional costs arising from the substitution.

17. Withdrawal and Termination by the Organiser

We may withdraw from the contract or terminate it without notice after departure has begun if the customer, despite a warning, persistently disrupts the conduct of the trip or behaves in a manner that renders continuation of the contractual relationship unreasonable. In such cases, we retain the right to the travel price less saved expenditure and alternative revenues.

Furthermore, we may withdraw from the contract up to 30 days before departure if a minimum number of participants specified in the trip description and booking confirmation is not reached. Any payments already made will in this case be refunded promptly, no later than within 14 days.

If the conduct of the trip is substantially impaired or rendered impossible by unavoidable, extraordinary circumstances, either party may terminate the contract. Payments already made will be refunded promptly; the organiser has no claim to compensation in such a case.

18. Customer Obligations

The customer is obliged to report any deficiencies in travel services immediately to our local representative or — if none has been named — directly to us at the contact details provided, and to request remedy. If the customer culpably fails to report deficiencies in a timely manner, any claims for reduction in price or damages under §§ 651m and 651n BGB may be excluded.

If the customer intends to terminate the contract due to a significant travel deficiency under § 651l BGB, they must first set us a reasonable deadline to provide remedy — unless remedy is refused or is immediately necessary.

In addition, the customer is obliged to take reasonable steps to prevent and minimise damage.

19. Liability and Limitations of Liability

Our contractual liability for damages that are not personal injury and are not based on culpable conduct is limited to three times the travel price.

For services that we provide recognisably only as an agent (in particular flights, ferries and organised group trips) and that are shown in the booking confirmation as third-party services with the respective service provider named, we are not liable for their proper performance, unless we have breached our own duties to advise, inform or organise.

Fishing results: We give no guarantee whatsoever for fishing success. Liability for unfavourable weather conditions, changes to local fishing regulations, licence fees, closed seasons, export restrictions or the impact of commercial fishing is excluded.

Customer's own responsibility: The customer is obliged to independently inform themselves about the applicable fishing, customs and environmental regulations of the destination and to comply with them. The customer is personally liable for any damage caused under the influence of alcohol. This applies in particular to the operation of watercraft.

All of the above limitations of liability do not apply to damages to life, body or health.

20. Travel Documents and Entry Requirements

We inform the customer about the general passport, visa and health requirements of the destination. The customer is solely responsible for obtaining all required travel documents and proof of vaccination in good time and for their validity, as well as for compliance with customs and foreign exchange regulations.

Any disadvantages arising from non-compliance with these requirements — such as cancellation costs in the event of refused entry — are borne by the customer, unless we have provided inadequate or incorrect information through our own fault.

21. Insurance Recommendation

We recommend taking out travel cancellation insurance as well as international health insurance. In the event of cancellation or curtailment, substantial costs may arise which can be covered by appropriate insurance.

Part III — Final Provisions

22. Applicable Law and Jurisdiction

German law applies to the entire contractual relationship. For consumers, mandatory consumer protection provisions and statutory places of jurisdiction apply, in particular at the consumer's place of residence, where applicable. If the customer is a merchant, a legal entity under public or private law, or has no general place of jurisdiction in Germany, the exclusive place of jurisdiction is the registered office of Angelreisen UG (haftungsbeschränkt).

23. Severability

Should individual provisions of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions.

24. Amendment of Terms

We reserve the right to update these terms and conditions as necessary. Amendments apply exclusively to future bookings. Changes to existing contracts require the customer's express consent.

Continued use of our services does not constitute acceptance of material contractual changes.

25. Online Dispute Resolution

The European Commission provides a platform for out-of-court dispute resolution at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration body.

26. Contact

If you have any questions about these Terms and Conditions, please contact us at:
E-Mail: info@angeln-reisen.com